Privacy Policy

This page explains what DNU Renovations (“we”, “us”) collects when you use www.dnurenovations.com, and what we do with it. It is written in plain language. It is not legal advice.

What we collect

• What you type into the booking form: first and last name, email address, phone number, and an optional note about your project.
• The date and time you choose for your consultation.
• Usage data your browser sends to any website, such as IP address, browser type and version, the pages you visit, the time and date of your visit, and device identifiers.

How we use it

• To schedule your consultation, confirm it, send reminders, and follow up about your project.
• To prepare a quote and keep a record of our conversations in our customer relationship system.
• To contact you by email, phone or text about your project or consultation.
• To understand how the website is used and improve it.

We do not sell your personal information.

Marketing emails

If you agree to receive them, we may send occasional emails about our services. Every email includes a way to unsubscribe, and you can also ask us to stop at any time using the contact details below.

Cookies and similar technologies

The website may use cookies and similar technologies to keep it working, remember your choices, measure traffic, and show relevant advertising on other platforms. You can set your browser to refuse cookies; some parts of the site may not work as well if you do.

Who processes your information

We use trusted service providers to run the website and our business, including website hosting (Cloudflare) and our booking and customer relationship platform (GoHighLevel / LeadConnector). They process information on our behalf and only for these purposes. Some of these providers may store data outside Canada.

How long we keep it

We keep your information for as long as we need it to provide our services, keep proper business records, and meet our legal obligations, and then delete it.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Contact us using the details below.

Children

This website is not directed at children, and we do not knowingly collect information from anyone under 13.

Links to other websites

The site may link to other websites, such as our social media pages. Their privacy practices are their own.

Changes

If we update this policy, we will post the new version on this page with a new date.

Contact us

Questions about this policy or your information: email [email protected] or call (647) 559-9334.